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Andy Bunce 2021-03-23 22:38:58 +00:00
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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="closeprograms" xml:lang="en-us">
<title>Close all of your programs</title>
<shortdesc>You need to shut down everything else before installing major programs</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>Close programs</indexterm>
<indexterm>web server</indexterm>
<indexterm>database</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<steps>
<step>
<cmd>If you are on a Windows system, click the X in the corner of each program.</cmd>
</step>
<step>
<cmd>If you are on a Linux system, type kill -9 [PID] for each of your programs. </cmd>
<tutorialinfo>You might want to save your data first.</tutorialinfo>
</step>
<step>
<cmd>If you are on a Macintosh, you will have to ask someone else. I have a wonderful little iPod, but that is
the limit of my experience with Apple products.</cmd>
</step>
</steps>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="configuredatabase" xml:lang="en-us">
<title>Configuring a Database</title>
<shortdesc>Follow these instructions to properly configure your database.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>configure</indexterm>
<indexterm>database</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<context><note>In this instance, the technical writer knows nothing about his subject.</note></context>
<steps>
<step>
<cmd>Read the product documentation. It will tell you what options are available.</cmd>
</step>
<step>
<cmd>Read further in the product documentation. It will tell you how to change these options.</cmd>
</step>
<step>
<cmd>Make sure you store the product documentation in an easy-to-find location when you are done.</cmd>
</step>
</steps>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="configurestorage" xml:lang="en-us">
<title>Configuring hard storage devices</title>
<shortdesc>Most hard disks do not need any configuring. If they do, the instructions are relatively
simple.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>hard drive</indexterm>
<indexterm>configure</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<context>First check the documentation that came with your storage device. If the device requires configuring,
follow the steps below.</context>
<steps>
<step>
<cmd>If your system recognizes the device, it may be able to configure it without help. If so, do not try and
stop it.</cmd>
</step>
<step>
<cmd>Otherwise, your drive should come with software. Use this software to format and partition your
drive.</cmd>
</step>
<step>
<cmd>Once your drive is configured, restart the system. Just for fun. But be sure to remove any vendor software
from your system before doing so.</cmd>
</step>
</steps>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="configurewebserver" xml:lang="en-us">
<title>Configuring your Web Server</title>
<shortdesc>Configuring your Web Server can be as complex or as simple as you want it to be.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>web server</indexterm>
<indexterm>configure</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<context id="techwriter"><note>In this instance, the technical writer knows nothing about his
subject.</note></context>
<steps>
<step>
<cmd>Turn on the web server</cmd>
</step>
<step>
<cmd>Go to the Options menu</cmd>
</step>
<step>
<cmd>Follow that to "Web Server Preferences"</cmd>
</step>
<step>
<cmd>Make sure all of the right buttons are checked, or else you will never get it to work</cmd>
</step>
<step>
<cmd>Go to your site library and check out a book; any book, even about COBOL, is likely to be more helpful than
I am.</cmd>
</step>
</steps>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE topic PUBLIC "-//OASIS//DTD DITA Topic//EN" "topic.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<topic id="configuring" xml:lang="en-us">
<title>Configuring</title>
<shortdesc>You configure components to set up or refine your solution.</shortdesc>
<body>
<p>You don't have to get the best configuration the first time. Instead, you might start with a simple configuration
and then refine it gradually as needed. </p>
</body>
</topic>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="databasetrouble" xml:lang="en-us">
<title>Troubleshooting a database</title>
<shortdesc>Databases rarely have problems, but this may be helpful if you find some.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>troubleshooting</indexterm>
<indexterm>database</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<steps-unordered>
<step>
<cmd>If performance is slow, try removing several thousand records.</cmd>
</step>
<step>
<cmd>If none of your commands work, make sure they are SQL commands and not SEQUEL commands.</cmd>
</step>
<step>
<cmd>If you cannot get anything to work at all, try uninstalling and reinstalling.</cmd>
</step>
<step>
<cmd>For more detailed troubleshooting help, see the online documentation shipped with your database.</cmd>
</step>
</steps-unordered>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="drivetrouble" xml:lang="en-us">
<title>Troubleshooting your hard disk</title>
<shortdesc>Follow these steps to try and fix any problems with your hard drive.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>troubleshooting</indexterm>
<indexterm>hard drive</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<steps-unordered>
<step>
<cmd>Run scandisk on the drive. This may solve all of your problems.</cmd>
</step>
<step>
<cmd>Try defragmenting the drive. This could help with retrieval times.</cmd>
</step>
<step>
<cmd>If the drive is still slow, try deleting old or useless information.</cmd>
</step>
<step>
<cmd>If the drive cannot access anything, there are some expensive tools at Best Buy that my help you save some
of your information. But, you're probably out of luck.</cmd>
</step>
<step>
<cmd>If the drive makes funny clicking noises, back everything up as soon as possible.</cmd>
<info>You probably have some important data stored in bad sectors. This is going to be painful to fix. Make sure
you have a copy of your Operating System CDs.</info>
</step>
<step>
<cmd>If all else fails, you can always try calling technical support. However, this can be very expensive,
unless you call within 13 hours of your purchase.</cmd>
</step>
</steps-unordered>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="insertdrive" xml:lang="en-us">
<title>Attach the drive to the system</title>
<shortdesc>The drive needs to be attached to power cables and other cables inside the computer.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>hard drive</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<prereq><note type="caution">You must be grounded before doing this.</note></prereq>
<steps>
<step>
<cmd>Find an empty bay for your drive.</cmd>
</step>
<step>
<cmd>Remove the drive from its electrostatic bag.</cmd>
</step>
<step>
<cmd>Screw the drive in to the frame.</cmd>
</step>
<step>
<cmd>Attach the multi-colored power cord to the drive.</cmd>
</step>
<step>
<cmd>Attach the cable that connects your hard drive to the motherboard.</cmd>
</step>
</steps>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="installdb" xml:lang="en-us">
<title>Installing your own Database</title>
<shortdesc>Installing a Database may sound tricky, but it is quite simple if you follow our instructions.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>Overview</indexterm>
<indexterm>database</indexterm>
<indexterm>install</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody/>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE topic PUBLIC "-//OASIS//DTD DITA Topic//EN" "topic.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<topic id="installing" xml:lang="en-us">
<title>Installing</title>
<shortdesc>You install components to make them available for your solution.</shortdesc>
<body>
<p>Usually, you can install the components once and then forget about the details of this task. Before installing
the components, you should make a plan for what you need to accomplish and the components that will support these
goals. After installing the components, you will probably want to perform some preliminary configuration. </p>
</body>
</topic>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="installstorage" xml:lang="en-us">
<title>Installing hard drives or other storage</title>
<shortdesc>A simple guide to installing hard drives.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>Overview</indexterm>
<indexterm>hard drive</indexterm>
<indexterm>install</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<prereq>First purchase a hard drive at your local electronics store or from a qualified representative.</prereq>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="installwebserver" xml:lang="en-us">
<title>Installing your own Web Server</title>
<shortdesc>Installing a Web Server may sound tricky, but it is quite simple if you follow our
instructions.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>Overview</indexterm>
<indexterm>web server</indexterm>
<indexterm>install</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody/>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="maintaindatabase" xml:lang="en-us">
<title>Maintaining a database</title>
<shortdesc>Maintaining a database does not take much work.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>database</indexterm>
<indexterm>maintain</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<steps-unordered>
<step>
<cmd>If the database crashes, restart it.</cmd>
</step>
<step>
<cmd>If the database is slow, tell people not to put so much in it.</cmd>
</step>
<step>
<cmd>Try to limit the number of records in your database. Too many records leads to confusion.</cmd>
</step>
</steps-unordered>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE topic PUBLIC "-//OASIS//DTD DITA Topic//EN" "topic.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<topic id="maintaining" xml:lang="en-us">
<title>Maintaining</title>
<shortdesc>You maintain your solution to ensure that all components are operating at maximum efficiency.</shortdesc>
<body>
<p>Maintenance is a task that you perform along with configuration to get the most from your solution. </p>
</body>
</topic>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="maintainserver" xml:lang="en-us">
<title>Maintaining a Web Server</title>
<shortdesc>Maintaining a web server is really quite easy.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>Web Server</indexterm>
<indexterm>maintain</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<steps-unordered>
<step>
<cmd>If the web server crashes, restart it.</cmd>
</step>
<step>
<cmd>Limit the number of connections to your server.</cmd>
<info>This will make it run faster.</info>
</step>
<step>
<cmd>Make sure you do not put confidential material on your server.</cmd>
<info>It should be kept in a separate folder named "Private."</info>
</step>
</steps-unordered>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="maintainstorage" xml:lang="en-us">
<title>Maintaining your hard drive</title>
<shortdesc>Here are a few tips for maintaining your hard drive.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>hard drive</indexterm>
<indexterm>maintain</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<context>There is really not much to do to maintain a hard drive. However, if you want to keep it running for the
next 10 years or so, you should follow these suggestions.</context>
<steps-unordered>
<step>
<cmd>If your drive has a low-power mode, make sure this comes on when your drive is sitting idle.</cmd>
<stepresult>It will not get worn out as quickly if it is not needlessly spinning.</stepresult>
</step>
<step>
<cmd>Every once in a while, shake your computer.</cmd>
<info>This will cause the bits to fall more comfortably in to place.</info>
</step>
<step>
<cmd>Run Scandisk on the drive at least once a day.</cmd>
<info>This way you will ensure that problems with the drive are found quickly. If you share the drive with
others, it will also ensure that they are less likely to use it, because it will be so busy all of the
time.</info>
</step>
</steps-unordered>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE concept PUBLIC "-//OASIS//DTD DITA Concept//EN" "concept.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2007 All Rights Reserved. -->
<concept id="notices" xml:lang="en-us">
<title>Notice</title>
<shortdesc>This information was developed for products and services offered in the U.S.A.</shortdesc>
<conbody>
<p>This product is meant for educational purposes only. Some of the trademarks mentioned in this product appear for
identification purposes only. Not responsible for direct, indirect, incidental or consequential damages resulting
from any defect, error or failure to perform. Any resemblance to real persons, living or dead is purely
coincidental. Void where prohibited. Some assembly required. Batteries not included. Use only as directed. Do not
use while operating a motor vehicle or heavy equipment. Do not fold, spindle or mutilate. Do not stamp. No
user-serviceable parts inside. Subject to change without notice. Drop in any mailbox. No postage necessary if
mailed in the United States. Postage will be paid by addressee. Post office will not deliver without postage. Some
equipment shown is optional. Objects in mirror may be closer than they appear. Not recommended for children. Your
mileage may vary.</p>
<p>No other warranty expressed or implied. This supersedes all previous notices.</p>
<section>
<title>COPYRIGHT LICENSE:</title>
<p>This information contains sample application programs in source language, which illustrate programming
techniques on various operating platforms. You may copy, modify, and distribute these sample programs in any
form without payment to IBM, for the purposes of developing, using, marketing or distributing application
programs conforming to the application programming interface for the operating platform for which the sample
programs are written. These examples have not been thoroughly tested under all conditions. Retro Tools,
therefore, cannot guarantee or imply reliability, serviceability, or function of these programs.</p>
</section>
</conbody>
</concept>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="replacecover" xml:lang="en-us">
<title>Replace the cover of your system.</title>
<shortdesc>The cover needs to be put back on to reduce problems from dust.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>hard drive</indexterm>
<indexterm>Computer cover</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<steps>
<step>
<cmd>Retrieve the computer's cover from its safe place. Put it back on.</cmd>
</step>
<step>
<cmd>Retrieve the screws from the safe place. Put them back in.</cmd>
</step>
<step>
<cmd>Put away your screwdriver before you lose it.</cmd>
</step>
</steps>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="restart" xml:lang="en-us">
<title>Restart your system</title>
<shortdesc>This is standard procedure after installing any new software.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>Restarting</indexterm>
<indexterm>web server</indexterm>
<indexterm>database</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<steps>
<step>
<cmd>If you are on a Windows system, go to the start menu.</cmd>
<substeps>
<substep>
<cmd>Go to Start -> Shut Down...</cmd>
</substep>
<substep>
<cmd>Select "Restart" and hit OK.</cmd>
</substep>
</substeps>
</step>
<step>
<cmd>If you are on a Linux system, contact your system administrator for assistance. You may not need to
restart.</cmd>
</step>
<step>
<cmd>If you are on a Macintosh, go to Special -> Restart.</cmd>
</step>
</steps>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="runsetup" xml:lang="en-us">
<title>Run Setup.exe</title>
<shortdesc>As with any major program, you will need to run setup in order to install it.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>Setup</indexterm>
<indexterm>web server</indexterm>
<indexterm>database</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<context>Setup.exe can be found in the root directory of the CD-ROM with your software.</context>
<steps>
<step>
<cmd>Insert the CD-ROM.</cmd>
</step>
<step>
<cmd>Navigate to it from a typescript, DOS, or other command window.</cmd>
</step>
<step>
<cmd>Type <cmdname>setup.exe</cmdname> and hit enter.</cmd>
</step>
<step>
<cmd>Follow all of the prompts that appear.</cmd>
</step>
<step importance="optional">
<cmd>It is suggested that you follow all of the defaults, but you may select an alternate directory for the
install.</cmd>
</step>
</steps>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE topic PUBLIC "-//OASIS//DTD DITA Topic//EN" "topic.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<topic id="task_appendix" xml:lang="en-us">
<title>Sample Appendix</title>
<shortdesc>This appendix describes things that you rarely need to know.</shortdesc>
<body>
<p>You can consult this section when you need detailed information about a specific component.</p>
</body>
</topic>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE topic PUBLIC "-//OASIS//DTD DITA Topic//EN" "topic.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<topic id="task_preface" xml:lang="en-us">
<title>Sample Preface</title>
<shortdesc>This book explains each tasks separately. You can jump in anywhere, get the information you need, and
complete your work. </shortdesc>
<body>
<p>You can use this book to master tasks if you wish or just keep it handy as a resource so you can focus on other
issues. </p>
</body>
</topic>

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<?xml version='1.0' encoding='UTF-8'?>
<!DOCTYPE concept PUBLIC "-//OASIS//DTD DITA Concept//EN" "concept.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2007 All Rights Reserved. -->
<concept id="concept-1">
<title>Abstract</title>
<conbody>
<p>A brief summary of all operational knowledge including the evolution of human culture.</p>
</conbody>
</concept>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE topic PUBLIC "-//OASIS//DTD DITA Topic//EN" "topic.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2007 All Rights Reserved. -->
<topic id="trademarks" xml:lang="en-us">
<title>Trademarks</title>
<shortdesc>The following terms are trademarks of the Retro Tools in the United States, other countries, or
both:</shortdesc>
<body>
<sl>
<sli><tm trademark="Retro" tmtype="reg" tmclass="RetroTools">RetroWrench</tm></sli>
</sl>
<p>The following terms are trademarks of other companies:</p>
<p>Red, Orange, Yellow, Green, Blue, Indigo, and Violot are registered trademarks of Rainbow Corporation and/or its
affiliates.</p>
<p>Linux is a trademark of Linus Torvalds in the United States, other countries, or both. </p>
<p>Other company, product, or service names may be trademarks or service marks of others. </p>
</body>
</topic>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE topic PUBLIC "-//OASIS//DTD DITA Topic//EN" "topic.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<topic id="troubleshooting" xml:lang="en-us">
<title>Troubleshooting</title>
<shortdesc>The troubleshooting tasks explain how to diagnose the cause of and recover from problems.</shortdesc>
<body>
<p>To fix a problem, you often have to configure or maintain a component. The troubleshooting tasks help you
determine what to work on to get back to normal operations. </p>
</body>
</topic>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="unscrewcover" xml:lang="en-us">
<title>Remove the cover of your system</title>
<shortdesc>This is a simple task requiring a screwdriver.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>hard drive</indexterm>
<indexterm>Computer cover</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<prereq>First be sure you are grounded.</prereq>
<context>Perform the operation in a well ventilated room.</context>
<steps>
<step>
<cmd>Unscrew the screws that hold the cover to your system.</cmd>
</step>
<step>
<cmd>Store them in a safe place.</cmd>
</step>
<step>
<cmd>Remove the cover and place it in a safe place as well.</cmd>
</step>
</steps>
</taskbody>
</task>

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<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN" "task.dtd">
<!-- This file is part of the DITA Open Toolkit project. See the accompanying LICENSE file for applicable license. -->
<!-- (c) Copyright IBM Corp. 2004, 2005 All Rights Reserved. -->
<task id="webtrouble" xml:lang="en-us">
<title>Troublshooting Web Server problems</title>
<shortdesc>There are several things to try if your Web Server is not functioning properly.</shortdesc>
<prolog>
<metadata>
<keywords>
<indexterm>troubleshooting</indexterm>
<indexterm>web server</indexterm>
</keywords>
</metadata>
</prolog>
<taskbody>
<steps-unordered>
<step>
<cmd>If others cannot connect to your server, try turning off their firewalls.</cmd>
</step>
<step>
<cmd>If your server is running slowly, try limiting it to 2 or 3 connections.</cmd>
</step>
<step>
<cmd>If your server keeps creating pop-up ads when people access it, please turn them off and things will run
faster.</cmd>
</step>
<step>
<cmd>If these directions are not helpful, please contact your service representative.</cmd>
</step>
</steps-unordered>
</taskbody>
</task>