Troublshooting Web Server problems There are several things to try if your Web Server is not functioning properly. troubleshooting web server If others cannot connect to your server, try turning off their firewalls. If your server is running slowly, try limiting it to 2 or 3 connections. If your server keeps creating pop-up ads when people access it, please turn them off and things will run faster. If these directions are not helpful, please contact your service representative.